To create an account you only have to access the registration form and fill it in with the required data. Remember that it is important to define your address in order to receive collaborative orders.

If you have a business and you want to publish it on the portal, we provide you with an application form that you can send with the basic information about your business. This application will be reviewed by the platform team, who will be able to accept or reject it. You will receive a notification when your application is accepted. From that moment on, you will have a new section in your profile where you will be able to select your business and carry out different actions. Remember to edit as much information as possible about your business so that visitors can find out more details about it, such as opening hours, social networks, location or type of business, among others.

You can have several commerces linked to your account without any problem. When you log in, in your private area you will be able to select the commerce with whom you want to carry out any type of action.

Orders are always shipped by a merchant. To start an order, log in with your username and make sure that you have selected your merchant in your private area. Then go to Order tracking, where you can check the orders you have placed and start a new one. After choosing to place a new order, you will have to decide the type of order and fill in a short form to define the customer, indications for volunteers, etc. Remember that the possibility of placing an order depends on the municipality to which your shop belongs. On the following page you can find more information about each type of delivery and the municipalities it covers.

Collaborative orders are a type of order where a collaborating person takes the order to the client's home. To participate as a volunteer or as a client in this type of order, please contact the Social Services of your local council.

The entire order dispatch process is initiated by the merchant. As a customer, you simply indicate when you are making the purchase that you want the order to be left in a smart box and the merchant will do the rest.

No problems! From the moment the merchant initiates an order for you, you will be kept up to date with all the latest news from the app, email and sms. In your preferences you can select the notifications you want.

The smart lockers are lockers with a digital lock that the Pontevedra Provincial Council makes available to businesses and customers participating in the Commerce inside and Da túa man initiatives. With these lockers a shopkeeper can safely deposit your purchase so that you can pick it up later. The opening codes are unique and you will only be able to see them yourself. You will have up to 24 hours to pick up your order after the merchant deposits it.

As soon as the merchant deposits the order in a smart locker, you will receive a notification and you will have 24 hours to pick up the order.

We have different related points throughout the province to improve connectivity for both merchants and customers, as well as facilitating communication between the visitor and the shops in the area, increasing the proximity online commerce. Visit our website to find out the location of each point.